Refund policy
*1. Return & Exchange Policy*
We want you to love your purchase. If you are not satisfied, we offer exchanges under the following conditions.
*Exchange Eligibility*
Items can be exchanged if:
- The request is made within 7 days of delivery
- The item is unused and unwashed
- The item has original tags attached
- The item is in original condition
*Non-Exchangeable Items*
We do not accept exchanges for:
- Worn or washed items
- Items without original tags
- Discounted or sale items
- Exchange Process
*To request an exchange, contact us with:*
- Order number
- Reason for exchange
- Photos (if applicable)
Once approved, the item must be returned within 3 days.
*2. Refund Policy*
We currently do not offer refunds.
Refunds are only issued in the following cases:
- Item received is damaged
- Wrong item delivered
If eligible, the refund will be processed through the original payment method or store credit.
*3. Order Cancellation Policy*
Orders may be cancelled within 8 hours of placing the order.
- Once an order has been processed or shipped, cancellation is no longer possible.
*4. Privacy Policy*
We respect your privacy and protect your personal information.
Information we may collect:
- Name
- Email address
- Phone number
- Shipping address
- Payment details
This information is used only for:
- Processing orders
- Customer service
- Order updates
We do not sell or share customer data with third parties.
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